Canadian fleets can now streamline approvals, reduce unnecessary repair costs, and manage maintenance with greater control.

 Key Details for the Canada Shop Network:

1. Payment Methods: Service completed through the Shop Network requires a credit line with Corporate Billing.
2. Registration: A credit application with Corporate Billing is required, including 2+ credit references.
3. Shop Visibility: Only verified Canadian shops will be visible within the Shop Network to users on Fleetio Go. Web users will be able to see verified shops and invite unverified shops within their account. 
4. Currency Handling: No exchange required—CAD end-to-end.
5. Cross-Border Maintenance: Please note that cross-border maintenance within a single account is not currently supported.

We’re continuing to build out shop coverage in Canada, and you have the opportunity to be among the first to help shape the future of fleet maintenance. 

Learn more about getting started with Shop Network in Canada->

You can now jumpstart your Automations setup with ready-to-use templates. Browse from pre-built examples organized by record type, including Issues, Purchase Orders, and Work Orders.

Each template includes triggers, actions, and the ability to tailor conditions. You can apply a template as-is or customize it to fit your exact workflow. For example, select the “Update Issue To Critical When Issue Contains Low Engine Oil Pressure,” and add an extra action that assigns it to your lead technician.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →

A new Work Order action has been added to Automations, allowing you to automatically create a work order when an issue is created.

Now, you can build automations that instantly:

• Link issues to work orders 
• Assign them to the right team member 

For example, when a critical issue is logged on an asset, a work order record can be created with status “Needs Review” and assigned to a designated technician.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →

We’ve raised the number of active automations available for Premium and Enterprise (legacy) accounts from 10 to 20. With more capacity available, your fleet can take greater advantage of the latest Automations Actions, which allow you to automatically approve purchase order approvals and send predefined messages to team members.

Learn more about Automations →

Fleetio Academy is now available as a self-paced learning and resource platform for Fleet Managers, Drivers, and Technicians.

Whether you manage assets, complete inspections, or log service work, there’s a course for you. Take role-based certifications that cover Fleetio fundamentals using videos, click-through tutorials, and knowledge checks. 

Alongside courses, you can explore:

1. Webinars (live and on-demand)
2. One-page PDF guides
3. Feature-specific tutorial videos

Track your progress in “My Trainings” and browse the full course catalog by role, topic, or platform to discover content most relevant to you.

Learn more about Fleetio Academy →

A new email action has been added to Automations. This action makes it easy to send predefined messages when specific actions occur, such as creating a work order. 

For example, you can automatically notify a technician when a work order is created, using variables like Service Task, Asset Name, and Work Order Number to keep the message relevant to the recipient.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →

We are thrilled to announce a major update to Tools to help you track maintenance costs on your job-critical tools and small equipment. 

With this update, Tools customers can now create service entries directly on a tool record. Log service tasks and capture parts and labor costs so you get an accurate picture of maintenance spend for your inventory. There's also a corresponding report now available in the Standard Reports section that shows a summarized, filterable list of tools service entries. 

Tools are small, but their costs add up. Without visibility into when tools were last serviced or what was completed, it's tough to know if maintenance costs are increasing or if maintenance is being done in a timely manner. Plus, since this lives in Fleetio, there's no need to use a second system just to manage tool maintenance. 

Find the new Service Entries index for Tools under the Tools section on your left-hand navigation. You can also create a service entry from a tool record.

This is available as part of our Tools add-on. If you are not a Tools customer, you can start a free 14-day trial from within the product.

Learn more about service entries for Tools in the Help Center →

A new Purchase Order action has been added to Automations. This action allows you to automatically approve or reject pending purchase orders based on set conditions.

You can now build automations that give you more control over how POs move through your workflow. For example, you can auto-approve low-dollar orders to speed up approval time or auto-reject POs to avoid excessive costs.

Smarter automation. Less manual work. Approvals that move at the speed of your business.

Available to Premium and Enterprise [Legacy] plans.

Learn more about Automations →

We’ve added a new role permission that lets Account Owners and Admins control who can edit Work Order Numbers on the web and in Fleetio Go.

This permission helps prevent accidental or unauthorized changes that could lead to data discrepancies and impact reporting accuracy.

Available to Professional, Premium, Advanced [Legacy], and Enterprise [Legacy] plans.

Learn more about Work Orders →

For customers integrating third-party fleet systems with Fleetio, you can now explore and activate all relevant native and third-party integrations directly within your Fleetio account. Previously, information about third-party integrations was only accessible on our website. 

By bringing together available integrations in one place, we’re making it easier for you to build your connected tech stack with the fleet systems you rely on daily—supporting your asset management, maintenance workflows, and cost control objectives, so you can work smarter and more efficiently within your primary maintenance platform.

Here’s what’s new in the Integrations Directory:

• 39 third-party API integrations added and ready to explore and set up
• Three new categories—Key Management, Tire Management, and Tolls & Citations—complimenting other core fleet operating systems

Access to API integrations is included on Pro (Legacy), Advanced (Legacy), Professional, and Premium Plans. To learn more about how Fleetio integrations work and explore available options, visit our Help Center.