We recently launched a web-only feature that helps technicians log labor hours by clocking into and out of a Work Order, now you can view all active work in one place! With the new Labor in Progress widget, you can see all active timers for your technicians, allowing you to quickly review what's in progress and stop any timers that may have been forgotten. 

Learn more in the Help Center →

Technicians in Fleetio can now log labor hours by clocking into and out of work orders using the Fleetio Web app.

When a technician clocks in, a persistent clickable timer will remain visible in the lower left-hand corner of the page, allowing them to complete other actions within Fleetio.

Users must be individually logged into Fleetio to start their timer, and only one timer per user can be active at once.

Learn more about clocking into work orders in Help Center >

This update adds more support for troubleshooting voided meter entries.

Accurate odometer values are a critical component for service schedules and cost calculations.

Now, when meter entries conflict or are automatically voided, the conflicting meter entry will be flagged. 

This new functionality is available on the main Meter History index as well as the Meter History tab on the Vehicle Overview page.

Hovering over a conflicting or voided meter value will expose a pop-up that provides helpful information such as the conflict source and in certain cases, a quick link to un-void the entry.

Finally, we've also added two new columns, Auto-Void Reason and Void Status, to better identify conflicting meter entries at a glance. If you don't see these columns on either index, select the cog icon, then Manage Columns to add them.

For tips and walkthroughs on troubleshooting meter entries, check out this guide in the Help Center ->

Fleetio Go's minimum supported operating system has been updated to iOS 14. This update paves the way for improved functionality and performance across iOS devices.

We recommend that all devices currently using iOS 13 (or earlier) update their operating system to ≥ iOS 14 to continue accessing the latest supported version of Fleetio Go.

Using Go with an Unsupported iOS 

Existing Go versions installed on unsupported iOS versions will continue to operate. However, if the app is removed, it will not be available for download until ≥ iOS 13 is installed. 

Go versions installed on unsupported iOS versions will lose feature parity and functionality as future Go versions are released. 

Devices Unable to Download Supported iOS

iOS users with devices unable to update to ≥ iOS 14 must upgrade to a supported device to download and use the latest supported Go version of Fleetio Go.

Learn about Fleetio system requirements in Help Center >

With this update, you can now merge duplicate contacts one set at a time. The existing "Merge All Duplicates" option is still available.

We also added Source and Destination labels to contact records in sets to clearly show the record(s) that will remain after a merge. The Destination label shows the record that will be kept once a merge is complete.

Learn more about contact merging in Help Center >

You can now quickly add multiple issues to new and existing work orders and service entries. This functionality is available on any vehicle page and the Issue index.

How to Add Multiple Issues from Vehicle Pages

1. Hover over an issue in the Open Issue card, click Resolve, and select Add to Work Order or Add to Service Entry.
2. Select the issues you wish to add.
3. Choose to add to an existing work order/service entry or create a new one.
4. Hit Continue.
5. Complete and save the work order or service entry.

How To Add Multiple Issues From the Issues Page

1. Select multiple issues from the Issues Index. Note: You can only add one asset's issues at a time.
2. Click the Actions button, and choose Add to Work Order or Add to Service Entry.
3. Select the issues you wish to add.
4. Choose to add to an existing work order/service entry or create a new one.
5. Hit Continue.
6. Complete and save the work order or service entry.

Learn more about Issues in Help Center >

You can now assign a priority value to all Issues in Fleetio. 

Use Issue Priority to communicate maintenance and repair urgency to resolve issues promptly. 

1. Create Custom Issue Priority Names - customize standard priority names (Critical, High, Medium, Low) to suit your fleet's needs.
2. Assign Issue Priority Anywhere - all users with create & edit permissions can assign issue priority from any device using Fleetio Web & Fleetio Mobile apps.
3. Assign Default Priority  - set a default priority for all newly created issues.
4. Sort and filter Issues by Priority - focus on the Issues that need your attention.

Learn how to use and customize Issue Priority in Fleetio's Help Center >

The improved Groups & Subgroups Settings page allows you to:

• View group usage across records and record sets.
• Expand and collapse group and subgroups folders individually. 
• See record usage counts with the updated export format.

Learn more about using Groups & Subgroups in Help Center >

We've recently launched a range of maintenance categorization features to enable fleet managers to collect and analyze standardized maintenance data. Now, it's easier than ever to access quick, actionable insights from these features with Fleetio's four, new widgets that help you identify categorical maintenance trends across your fleet. The Category Codes by Usage, System Codes by Usage, and Reasons for Repair widgets offer a quick glance at the top three most used VMRS codes for each category, providing a way for users to investigate and take action through the Maintenance Categorization Summary report. Finally, the Uncategorized Service Tasks widget draws your attention to the top-used, uncategorized Service Tasks - allowing you to categorize those tasks with a couple of clicks.

Learn more in the Help Center → 

With this update, you can now merge duplicate vendors one set at a time. The existing "Merge All Duplicates" option is still available.

We also added Source and Destination labels to vendor records in sets to clearly show the record(s) that will remain after a merge. The Destination label shows the record that will be kept once a merge is complete.

Learn more about vendor merging in Help Center >