1. The Shop Directory now includes a Preferred only toggle/chip that, when enabled, hides all non-preferred shops.
2. A heart icon lets you mark shops as “Preferred.”
3. Works seamlessly with existing filters like distance, rating, services, and availability.
4. Makes it easier for fleets to streamline vendor selection and prioritize partners they trust most.

 This update helps fleets save time and simplify decision-making by surfacing only their hand-picked shops.

Learn more about the Preferred Shop Filter in the Shop Directory->

What’s new:

1. Assign Service Reminders directly to a contact (driver, technician, or manager) from any reminder action.
2. New dashboard widget highlights upcoming and overdue assignments, with compliance tracking.
3. Service Reminder index now includes Assignee and Assignment Date columns.
4. Assignments show up in contact records and reminder emails.
5. Assigned contacts receive email notifications when a reminder is delegated to them.
6. Assignments are automatically cleared when a reminder is reset.

Assignments make it easy to see who’s responsible for each task, helping teams stay organized, improve follow-through, and keep vehicles maintained on time.

Learn more about Service Reminder Assignments→

We’ve introduced an Approve All action to streamline Repair Order approvals in Fleetio's Shop Network. 

What's Included: 

1. A new “Approve All” button for repair on an RO is available in Fleetio on service entries. 
2. Approval emails now include a single-click Approve All path.
3. Guardrails are in place to enforce account policies (e.g., confirmation steps if required).

Benefits: 

1. Approvers can bulk-approve all line items instead of approving them individually.
2. Able to approve line items without leaving Fleetio's user interface. 
3. Reduces approval time and eliminates repetitive per-line workflows.
4. Keeps approvers in flow while ensuring compliance with existing policies.

Learn more about the Approve All button for Repair Orders →

You can now jumpstart your Automations setup with ready-to-use templates. Browse from pre-built examples organized by record type, including Issues, Purchase Orders, and Work Orders.

Each template includes triggers, actions, and the ability to tailor conditions. You can apply a template as-is or customize it to fit your exact workflow. For example, select the “Update Issue To Critical When Issue Contains Low Engine Oil Pressure,” and add an extra action that assigns it to your lead technician.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →

A new Work Order action has been added to Automations, allowing you to automatically create a work order when an issue is created.

Now, you can build automations that instantly:

• Link issues to work orders 
• Assign them to the right team member 

For example, when a critical issue is logged on an asset, a work order record can be created with status “Needs Review” and assigned to a designated technician.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →

We’ve raised the number of active automations available for Premium and Enterprise (legacy) accounts from 10 to 20. With more capacity available, your fleet can take greater advantage of the latest Automations Actions, which allow you to automatically approve purchase order approvals and send predefined messages to team members.

Learn more about Automations →

A new email action has been added to Automations. This action makes it easy to send predefined messages when specific actions occur, such as creating a work order. 

For example, you can automatically notify a technician when a work order is created, using variables like Service Task, Asset Name, and Work Order Number to keep the message relevant to the recipient.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →

A new Purchase Order action has been added to Automations. This action allows you to automatically approve or reject pending purchase orders based on set conditions.

You can now build automations that give you more control over how POs move through your workflow. For example, you can auto-approve low-dollar orders to speed up approval time or auto-reject POs to avoid excessive costs.

Smarter automation. Less manual work. Approvals that move at the speed of your business.

Available to Premium and Enterprise [Legacy] plans.

Learn more about Automations →

We’ve added a new role permission that lets Account Owners and Admins control who can edit Work Order Numbers on the web and in Fleetio Go.

This permission helps prevent accidental or unauthorized changes that could lead to data discrepancies and impact reporting accuracy.

Available to Professional, Premium, Advanced [Legacy], and Enterprise [Legacy] plans.

Learn more about Work Orders →

For customers integrating third-party fleet systems with Fleetio, you can now explore and activate all relevant native and third-party integrations directly within your Fleetio account. Previously, information about third-party integrations was only accessible on our website. 

By bringing together available integrations in one place, we’re making it easier for you to build your connected tech stack with the fleet systems you rely on daily—supporting your asset management, maintenance workflows, and cost control objectives, so you can work smarter and more efficiently within your primary maintenance platform.

Here’s what’s new in the Integrations Directory:

• 39 third-party API integrations added and ready to explore and set up
• Three new categories—Key Management, Tire Management, and Tolls & Citations—complimenting other core fleet operating systems

Access to API integrations is included on Pro (Legacy), Advanced (Legacy), Professional, and Premium Plans. To learn more about how Fleetio integrations work and explore available options, visit our Help Center.