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Improvement
today

Track Inventory Used During an Inspection

Technicians and drivers can now update parts and consumable inventory used directly within Fleetio's inspection workflow. The new Inventory Adjustment inspection item lets team members record parts used during an inspection, automatically updating inventory counts for the selected location.

This is especially useful for common inspection-related consumables like oil, fluids, filters, and other frequently used parts. Technicians and drivers can select the inventory location, add one or more parts, enter the quantities used, and submit everything during the inspection.

The Inventory Adjustment item is only available for Static and Average Cost inventory valuation methods. FIFO and LIFO inventory valuation are not supported at this time.

Only available to Premium plans.

Learn more about Inventory Adjustments in Inspections →

Avatar of authorKatya Iwasiutyn
NewImprovement
today

Review and approve repair estimates line by line in Fleetio

Maintenance approvals often come down to the details. Instead of reviewing an entire repair estimate as a single decision, Fleetio now gives you the ability to evaluate individual line items and approve or reject work directly within Fleetio.

By bringing line-item approvals into Fleetio, maintenance teams can make faster, more informed decisions without going into Auto Integrate. This helps reduce back-and-forth with repair vendors, keeps approvals moving, and gives fleets greater control over maintenance spend.

This enhancement also lays the groundwork for more flexible maintenance approval workflows in the future, including approval policies, threshold-based approvals, and vendor-specific approval rules.

Available to Professional and Premium Plans 

Learn more about Line-Item Repair Order Approvals →


Avatar of authorKelly Hogan
Improvement
6 days ago

Find trusted service partners faster in the Shop Directory

To help fleets quickly identify trusted partners, we've updated the Shop Directory to make Premier Vendors easier to find and recognize.

A Premier Vendor is a Fleetio preferred partner that has been vetted based on quality, pricing, communication, nationwide coverage, and performance standards. These providers deliver consistent, reliable service and are recognized throughout Fleetio as trusted options for maintenance and repair work.

What's new:

  • Filter for trusted partners – Quickly narrow your search to Premier Vendors using the Partners filter.
  • Browse with greater clarity – Vendor types are now organized into dedicated sections within the filter, making it easier to find the providers you're looking for.
  • Spot Premier Vendors at a glance – A gold checkmark identifies Premier Vendors in both the Shop Directory and shop profile pages.

Whether you're looking for a nationwide provider or a local partner, these updates make it easier to discover and choose service providers with confidence.

Available to Professional and Premium plans 

Learn more about Premier Vendors in the Shop Directory ->

Avatar of authorKelly Hogan
Improvement
3 weeks ago

Turn overdue maintenance into completed work with Service Assignments

Fleets using Service Assignments are seeing 10% higher service reminder compliance and resolving overdue work 50% faster. When assignments include SMS and a shop recommendation, jobs are often completed within hours instead of weeks.

Overdue reminders often don’t get completed because no one owns them. Service Assignments solves that by giving drivers clear responsibility and the context to act immediately.

What’s included:

  • Clear ownership for every overdue task – Assign reminders to a driver and track responsibility with Assignee and Assigned At visibility
  • Faster decisions with built-in shop recommendations – Point drivers to the right vendor using Find a Shop, complete with directions
  • Actionable notifications that drive follow-through – Send service details via SMS and/or email so drivers can act right away
  • Visibility into progress without manual follow-up – Track acknowledgment and completion without chasing updates

Available to all plans

Learn more about Service Assignments →

Avatar of authorRyan Black
Improvement
a month ago

See Google reviews directly in your Shop Directory

Choosing the right shop just got easier. The Shop Directory now includes Google reviews, giving you quick access to real ratings and feedback without leaving Fleetio.

Whether you’re comparing options or validating a go-to vendor, you can make faster decisions with more confidence, no extra research required.

Available to Professional and Premium plans

Learn more about Shop Directory →


Avatar of authorRyan Black
Improvement
a month ago

Add Inspections Inside Your Maintenance Workflows


Inspections no longer live outside the work you’re already doing. You can now attach inspection forms directly to service tasks, so technicians can complete inspections as part of a work order, without switching contexts or duplicating effort.

What's Included

  • Inspections built into the job – Add inspection forms directly to service tasks and subtasks so they’re completed during the work order
  • Works on web and mobile – Technicians can start and complete inspections in Fleetio Go or web while tracking labor. Must have app version 7.12.0+
  • Clear progress visibility – View inspection status and submissions on the work order and vehicle record

Available to Premium and Enterprise (legacy) plans.

Learn more about adding inspections to service tasks →

Avatar of authorKatya Iwasiutyn
Improvement
a month ago

Automatically Triage and Assign Faults

You can now set up Automation workflows that take action the moment a telematics fault is received, so nothing important waits on manual follow-up.

Use fault details like code, count, or criticality to decide what happens next. Automatically create an issue, assign it to the right person, and set the appropriate priority right away. For lower-value signals, filter out known nuisance fault codes to avoid creating unnecessary issues.

It’s a more consistent way to move from fault detection to issue triage and resolution, without adding extra steps for your team.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Fault Automations ->

Avatar of authorDaniel Simpson
Improvement
a month ago

Build Better Tailored Automations with OR Conditions

Automations just got more flexible. You’re no longer limited to stacking conditions with AND logic; now you can group conditions and apply OR logic where it makes sense.

This is especially useful when multiple scenarios should trigger the same action. Instead of creating separate automations for each case, you can handle them all in one place.

For example, if you want to flag issues related to either low engine oil pressure or engine noise, you can group those conditions together and trigger a single response, without duplicating your workflow.

Fewer automations to manage, and a lot less repetition.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →

Avatar of authorJosh Shores
Improvement
a month ago

Keep Maintenance Moving with AI-Assisted Approvals

We’ve expanded AI Service Advisor to handle routine work automatically and highlight the decisions that require review.

With this release, you can now enable Service Advisor approvals in our Maintenance Shop Network, automatically approving certain repair orders when the smart assessment is acceptable.

What’s new

  • AI-assisted auto-approvals: Repair orders within a defined dollar range can now be approved automatically when the smart assessment is acceptable. Anything in that range that requires review or is unacceptable will not be approved and will remain in the queue for human review.
  • Clear visibility: Repairs will show when they're approved by the Service Advisor, along with the date and time.

You can use Service Advisor approvals alongside the dollar auto approval limit within the shop network. For example, anything under $200 is automatically approved, and anything between $200 and $2,000 will be automatically approved if the Smart Assessment is acceptable.

AI Service Advisor is currently in Open Beta for a limited time. Participation in the beta does not guarantee future access to the feature or its current pricing structure.

Learn more about Service Advisor approvals →


Avatar of authorBrianna Perry
Improvement
2 months ago

Add Purchased Parts Directly to Work Orders

When a part is bought specifically for a job, getting it into the right work order shouldn’t take extra steps.

Customers using a Static Pricing inventory valuation method can now receive purchase order line items directly into an existing work order or create a new one on the spot. That means no more receiving into inventory first, then re-entering the same part details again. Quantities, costs, and source information carry over automatically, so everything stays accurate without the duplicate work.

This is especially helpful for just-in-time purchasing or field work, where speed matters and parts are often bought for a single job.

Available to Professional, Premium & Enterprise [Legacy] plans.

Learn more about receiving parts to Work Orders →

Avatar of authorChuck Drews