Keeping maintenance moving often means turning one completed job into the next required step. Work order automations now make it easier by letting you create follow-up work orders automatically based on changes to existing work order status and service task conditions.

For example, if a technician replaces tires on an asset as part of routine maintenance. Once the tire replacement work order is marked complete, a follow-up work order can automatically be created to re-torque the lug nuts after the asset has been driven.

This helps teams stay on top of connected maintenance tasks without relying on manual handoffs or extra admin work.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Work Order Automations →

We’ve increased automation capacity on Professional and Premium plans to better support broader, real-world fleet workflows. You can now automate more of the repeatable work that keeps your fleet moving, like triaging issues and creating and assigning work orders. 

Professional plans now include up to 5 automations, and Premium plans now include up to 40 automations.

Learn more about Automations →

• MHC Kenworth – 80 locations across TX, OK, KS, MO, CO, NM, AR, TN, MS, AL
• Kenworth Northeast – 7 locations across NY, PA, MA, NH, ME, VT, RI, CT
• Kenworth Sales & Truck Enterprises – 31 locations across UT, ID, WY, NV
• TLG Peterbilt – 33 locations across TX, OK, NM, AR, LA
• Papé Kenworth – 27 locations across WA, OR, CA, ID, AK

With these additions, Fleetio now offers broad nationwide access to hundreds of Peterbilt and Kenworth service locations.
What this means for you:

• Easier access to heavy-duty service wherever your fleet operates
• Stronger shop density in high-traffic and regional corridors
• More reliable options for maintenance and repairs on the road

We’re continuing to expand our Shop Network, with more updates coming soon!

Learn more about Peterbilt and Kenworth services -> 

4Refuel now integrates with Fleetio to connect onsite and mobile fuel management with the maintenance and asset workflows your team already runs every day. As North America’s leading mobile on-site refuelling company, 4Refuel helps organizations save time and money by bringing fuel directly to equipment, vehicles, and job sites — reducing refuelling costs, increasing productivity, and keeping operations moving.

The 4Refuel integration helps:

• Bring fuel visibility into the flow of work: Connect onsite fuel activity with Fleetio so you can better track fuel usage, spend, and performance by vehicle, asset, location, or project without relying on disconnected systems or manual updates.
• Keep crews productive and assets moving: Reduce off-site refuelling trips and unnecessary downtime by pairing 4Refuel’s direct-to-equipment delivery model with Fleetio’s day-to-day fleet and equipment management workflows.
• Make smarter cost and operational decisions: Use fuel data alongside maintenance and asset information in Fleetio to spot inefficiencies, control fuel-related costs, support budgeting, and improve overall utilization across your operation.

This integration is available on plans that offer API access: Pro (Legacy), Advanced (Legacy), Professional, and Premium plans.

Learn more about the 4Refuel integration in our Help Center. 

Fleetio now offers Service Advisor, a new intelligence capability designed to help fleets make faster, more consistent maintenance decisions.

Service Advisor evaluates repair orders and issues in context, helping teams focus on what needs attention and move routine work forward. Early results show fleets spending 16% fewer hours in the shop when Service Advisor helps guide repair approvals.

What’s included

• Smart Assessments for Repair Orders – Reviews repair orders in the Maintenance Shop Network and flags unusual costs or potential exceptions.
• Smart Issue Priorities – Automatically assigns or suggests issue priority based on operational risk.
• Smart Assessments for Service Entries – Adds cost and service history context when reviewing completed work.

Learn more in the Help Center →

Open Beta Notice

This feature is part of a limited open beta. Functionality, availability, pricing, and packaging may change before general availability, and participation does not guarantee future access.

What’s New
NuBrakes brings a modern, fleet-focused mobile repair model to the network. They specialize in:

• Full Brake Services
• Steering & Suspension Services
• Engine Services
• Cooling System Services
• Fuel Systems
• General Maintenance Services

In addition to their core services, NuBrakes offers flexible support for large-scale or non-traditional fleet needs.

Why It Matters to Fleets
NuBrakes helps you reduce downtime and simplify logistics by bringing service directly to your vehicles.

For fleet managers, this means:
• Less time transporting vehicles to shops
• Reduced operational disruption
• Support for large-scale projects like telematics installs or equipment upfits
• After-hours and weekend availability to keep vehicles on the road during business hours

Campaign-style work and special projects often create strain on internal teams. NuBrakes provides scalable, mobile support to help you execute these initiatives efficiently without diverting resources from core operations.

Current Service Areas
Austin, Dallas, San Antonio, Houston, Nashville, Atlanta, Tampa, Orlando, and South Florida

If you operate in these markets, find the nearest NuBrakes near you and reach out to them here for all your service needs. 

We’re excited to introduce Torque by Ryder as a new vendor in Fleetio’s Shop Network, bringing mobile maintenance services to fleet managers nationwide.

Torque delivers modern, on-site maintenance without the traditional high costs or long-term contracts. Their technicians support a wide range of assets, including light-, medium-, and heavy-duty vehicles, as well as equipment, forklifts, and trailers, helping you keep your fleet running without the hassle of shop visits.

What this means for you:

• On-site preventive maintenance (PM)
• On-demand repairs when and where you need them
• Coverage in major markets with continued national expansion
• Flexible service options designed to reduce downtime

Learn more about Torque by Ryder and their services in Fleetio’s Shop Network.

Service Entries are now part of Automation, giving you the ability to act the moment work is logged, updated, or progresses through a repair order.

Instead of manually chasing updates, adjusting statuses, or notifying stakeholders, you can now build workflows that respond automatically to service activity.

What this unlocks:

• Automate from real service events – Trigger workflows when a service entry is created or updated using the same trigger types available across Automation.
• Build smarter conditions across records – Combine Service Entry data and connected asset details to drive more precise, contextual rules.
• Keep asset statuses aligned with shop activity – Automatically update asset status as Fleetio Shop Network repair orders move to In Progress or Completed.
• Control costs proactively – Send alerts when service totals exceed a defined threshold.
• Standardize repair workflows – Automatically apply repair priority classes, labels, custom fields, comments, or notifications to reduce manual cleanup.

This brings service operations into the same automation framework as the rest of your fleet, reducing status lag, eliminating manual follow-up, and ensuring assets and teams stay in sync as work moves through the shop.

Available to Professional and Premium plans.

Learn more about Automation →

We’ve updated how fields are organized across Vehicles, Contacts, and Tools, making them easier to manage and customize to your organization.

What’s new:

1. Consolidated Control of Fields: Standard and custom fields now live together in one settings location called Field Management.
2. Redesigned Fields card: Includes expandable sections, layout-based field ordering, and search. The Financial and Specifications tabs have been removed, and their data now lives within the new layout.
3. Customizable layouts (Professional & Premium): Create sections and control how fields appear on record pages — or use the default layout.
4. Layout tailored by vehicle type (Premium only): Create multiple layouts for each asset type.
5. Finance field centralized: Purchase Detail custom fields are now organized under Vehicle Financial fields. 

This update gives you more flexibility while keeping record pages organized and easy to navigate.

Learn more about Field Management →

Debit cards are now accepted in Fleetio’s Shop Network with a 0% fee on transactions, giving fleets more payment flexibility without sacrificing spend visibility or control.

Why it matters

Shop Network helps fleets manage repairs with greater efficiency and financial oversight:

1. Control: Choose how to pay and retain full approval authority before funds are released.
2. Visibility & Oversight: Repair orders are automatically tracked in Fleetio—no manual paperwork required.
3. Speed: Shops are paid instantly via virtual card or within 2 business days via ACH.
4. Payment Flexibility: line of credit, credit card, and now debit cards let you balance cost, speed, and convenience.
5. Scale: Access 65,000+ shops nationwide.
6. Automation: Service data flows directly into Fleetio, reducing manual entry and errors.
7. Financial Control = Cost Savings: Approval workflows help prevent overcharges, duplicate work, and missed approvals.

Reporting & Transparency

1. Pull monthly transaction reports for each card from the Transactions page.
2. Generate monthly service entry reports across all cards from the Service Entries page.
3. Click into any transaction to view full line-item detail.

Learn more about how to add a debit card in Fleetio and take advantage of Shop Network→