You can now save a credit card on file in Fleetio to quickly pay participating shops through the Shop Network.

Access this feature under Shop Payments and save your card details for future use. You’re all set — start tracking maintenance and unlock all the benefits of the Shop Network!

Key benefits:

1. Securely store and manage credit cards in Fleetio
2. Pay instantly without driver involvement
3. Consolidate outsourced maintenance payments in one place
4. Earn cashback rewards from your card provider (1.5–2.0%)

A 1.5% processing fee applies when paying by credit card.

Learn more about adding a card to shop payments-->

Fleetio now supports VIN decoding for powersports vehicles (ATVs, motorcycles, and UTVs) and commercial light-duty vehicles manufactured in Canada, in addition to existing support for U.S. light-, medium-, and heavy-duty vehicles and trailers.

Whether you’re adding new vehicles or updating existing assets, here’s how these updates can improve your maintenance operations: 

Decode more of your fleet

• Automatically capture specifications for every vehicle, truck, UTV, and trailer so you can maintain cleaner, more complete records, organize your inventory, and manage the assets your teams rely on to serve customers.

Pull accurate OEM build details

• Bulk sync the exact OEM build configuration — including make, model, trim, axle setup, engine specs, and tire details — so your teams can order the right parts, perform repairs faster, and reduce downtime caused by mismatched components.

Plan maintenance proactively

• Use OEM data to create pre-built Service Programs and preventive maintenance schedules for each light-, medium-, and heavy-duty vehicle, helping your teams prevent missed services, avoid costly breakdowns, and protect warranty coverage.

To learn more about Fleetio’s VIN Decoder tool and the assets that are compatible, check out the following Help Center article. 

Note: Previously, Fleetio’s VIN Decoder supported only light-, medium-, and heavy-duty vehicles and trailers manufactured in the U.S.

Fleetio’s VIN decoding tool automatically imports detailed asset specifications — including vehicle dimensions, engine and transmission data, wheel and tire information, MSRP, and fluid details — into your account for one or multiple assets in just seconds.

Fleetio now offers default system forms and fields across the Web App and Fleetio Go in Spanish.

This means that when your team switches their app language to Spanish, they’ll automatically see template inspection forms, service tasks, default vehicle types, statuses, issue priorities, and VMRS codes all display in Spanish, no manual setup required.

Learn more about System Field and Form Translations →

Premium just got smarter. Advanced Analytics is now part of Premium at no extra cost. Turn your fleet data into clear, executive-ready insights without exporting to pivot tables or external BI tools.

What you can do

• Pinpoint cost drivers across assets, fuel, parts, labor, vendors, and locations.
• Surface anomalies before they become spend with threshold alerts.
• Align teams fast with shareable, scheduled dashboards tailored by audience or business unit.

Where to find it
In Fleetio, go to Reports → Advanced Analytics and get started in seconds with pre-loaded dashboards.

Resources
Enroll in the Advanced Analytics pathway in Fleetio Academy to learn how to explore, customize, and share your data.

Availability
Included with Premium.

Learn more about Advanced Analytics →

1. The Shop Directory now includes a Preferred only toggle/chip that, when enabled, hides all non-preferred shops.
2. A heart icon lets you mark shops as “Preferred.”
3. Works seamlessly with existing filters like distance, rating, services, and availability.
4. Makes it easier for fleets to streamline vendor selection and prioritize partners they trust most.

 This update helps fleets save time and simplify decision-making by surfacing only their hand-picked shops.

Learn more about the Preferred Shop Filter in the Shop Directory->

What’s new:

1. Assign Service Reminders directly to a contact (driver, technician, or manager) from any reminder action.
2. New dashboard widget highlights upcoming and overdue assignments, with compliance tracking.
3. Service Reminder index now includes Assignee and Assignment Date columns.
4. Assignments show up in contact records and reminder emails.
5. Assigned contacts receive email notifications when a reminder is delegated to them.
6. Assignments are automatically cleared when a reminder is reset.

Assignments make it easy to see who’s responsible for each task, helping teams stay organized, improve follow-through, and keep vehicles maintained on time.

Learn more about Service Reminder Assignments→

We’ve introduced an Approve All action to streamline Repair Order approvals in Fleetio's Shop Network. 

What's Included: 

1. A new “Approve All” button for repair on an RO is available in Fleetio on service entries. 
2. Approval emails now include a single-click Approve All path.
3. Guardrails are in place to enforce account policies (e.g., confirmation steps if required).

Benefits: 

1. Approvers can bulk-approve all line items instead of approving them individually.
2. Able to approve line items without leaving Fleetio's user interface. 
3. Reduces approval time and eliminates repetitive per-line workflows.
4. Keeps approvers in flow while ensuring compliance with existing policies.

Learn more about the Approve All button for Repair Orders →

Canadian fleets can now streamline approvals, reduce unnecessary repair costs, and manage maintenance with greater control.

 Key Details for the Canada Shop Network:

1. Payment Methods: Service completed through the Shop Network requires a credit line with Corporate Billing.
2. Registration: A credit application with Corporate Billing is required, including 2+ credit references.
3. Shop Visibility: Only verified Canadian shops will be visible within the Shop Network to users on Fleetio Go. Web users will be able to see verified shops and invite unverified shops within their account. 
4. Currency Handling: No exchange required—CAD end-to-end.
5. Cross-Border Maintenance: Please note that cross-border maintenance within a single account is not currently supported.

We’re continuing to build out shop coverage in Canada, and you have the opportunity to be among the first to help shape the future of fleet maintenance. 

Learn more about getting started with Shop Network in Canada->

You can now jumpstart your Automations setup with ready-to-use templates. Browse from pre-built examples organized by record type, including Issues, Purchase Orders, and Work Orders.

Each template includes triggers, actions, and the ability to tailor conditions. You can apply a template as-is or customize it to fit your exact workflow. For example, select the “Update Issue To Critical When Issue Contains Low Engine Oil Pressure,” and add an extra action that assigns it to your lead technician.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →

A new Work Order action has been added to Automations, allowing you to automatically create a work order when an issue is created.

Now, you can build automations that instantly:

• Link issues to work orders 
• Assign them to the right team member 

For example, when a critical issue is logged on an asset, a work order record can be created with status “Needs Review” and assigned to a designated technician.

Available to Professional, Premium, and Enterprise [Legacy] plans.

Learn more about Automations →