Identify New Items in Fleetio

We are constantly adding enhancements to improve your Fleetio experience. To ensure that new items are easy to discover, we’ve added a pink visual indicator to highlight them. 

Look for pink dots and “New” callouts in the web app, highlighting new columns added throughout Fleetio, and newly added personalization options on your Vehicle pages.

SAML SSO Enforcement Now Available 🔓

You now have the option to enforce Security Assertion Markup Language Single Sign-On (SAML SSO) across your Fleetio account. 

Enforcing SAML SSO will allow you to control all user access to your Fleetio account through your organization's SAML SSO provider. Once set up, users will no longer be able to access Fleetio via their account username/password or Google SSO. Instead, they will be forced to log in using their SAML SSO identification.

Learn More About Enforcing SAML SSO

We recommend that you read this Help Center article to ensure that you’re ready to enforce SAML SSO across your account. The resource includes detailed setup instructions, including specific steps for Okta and Azure. 

Looking to Implement SAML SSO?

Reach out to your Fleetio Customer Success Manager at to enable SAML authentication on your account.

Manage Key Assignments and Access With the Keycafe Integration

Keycafe is a key management system designed for fleet vehicle access control.  Using their modular electronic locker system, managers can grant or revoke key access at any time and get updates when keys are late or not picked up on time.

With this new integration, when an operator is assigned a vehicle in Fleetio, key permissions can automatically create in Keycafe and access instructions are sent to the driver.

Because a webhook is needed for setup, this integration is only available to those with a Fleetio Advanced Plan.

Interested in a smart solution to key management? Read more about the Keycafe integration. ->

Auto Integrate User Management and SSO Access

Fleetio can now provide Maintenance Shop Integration (MSI) users with seamless Auto Integrate user management and Single Sign-on (SSO) user access

When enabled: 

  • Fleetio Owners, Admins, and Regular users with an Auto Integrate User Admin role can manage their organization's Auto Integrate user permissions directly through the Fleetio Web-App. 
  • Users no longer need Auto Integrate credentials to access Repair Orders and modify Auto-Approval Policies. 

How to Set Up Auto Integrate Access

New MSI accounts: Accounts created after December 16th, 2021 will automatically have access to Auto Integrate user management and user access via Fleetio within 24hrs of billing account approval. 

Existing MSI Accounts: Accounts created prior to December 16th, 2021 must request access to Auto Integrate user management and SSO. Click the "Request Access" button in Shop Integration > Auto Integrate User Management to get started.

Learn more in Help Center>

New Data Integration with Voyomotive

Fleetio is now integrated with telematics service provider, Voyomotive.

The VOYO platform allows Fleetio customers to benefit from unique insights based on embedded vehicle data not available with standard telematics. These new features include predictive analytics, advanced diagnostics, and safety alerts.

Fleets can also use the VOYO mobile app to track vehicles in real-time, access additional information, and receive instant alerts by SMS message.

Learn more in the Fleetio App-Directory >

New Work Order Form Available

We’ve listened to your feedback and created a New Work Order Form that increases efficiency and provides more flexibility. Switching to the New Work Order Form today will allow you to:

  • Quickly search and add in existing Service Tasks types
  • Use "Save & add another" buttons to speed up Part and Labor entries
  • Change a Line Item's Service Task type without losing added Parts and Labor
  • Add unlinked Parts and Labor

Watch the video below for a tour of the added functionality.  

Making the Switch Is Easy

  1. Open Fleetio Web-app > Service > Work Orders
  2. Click on the "Try it out" button at the top of the page.

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